Flexible deployment options – Hosted or On premise
Highly customizable
Modular and extensible architecture.
Large number of modules readily available for additional functionality.
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- Outlook plugin – Export mails to CRM, bidirectional synchronization of contacts and calendar entries.
- Document management – Full document management functionality based on KnowledgeTree DMS.
- Integrated reporting engine using Jasper reports and iReport.
- Module builder studio.
- Employee in/out status.
- Import POP/IMAP emails into sugar and create leads, cases and opportunities.
Application for rich interface and off line usage.
Standalone Desktop reporting application.
Deployable on a completely open source platform.
Cross platform and Operating system neutral.(Linux, Windows, Mac, Unix)
User selectable templates for personalization.
Extensive role and user based access controls
Authentication against any LDAP compliant directory.(Active directory, OpenLDAP etc.)
Upgradeable to professional version for additional functionalities like
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- Product catalog and quotation generation.
- Wireless access
- Workflow management
- Outlook integration
- Document management



Advantages

Network Gulf has done an excellent job by recommending and implementing the CRM system for our office. It has greatly improved our co-ordination and enables us to better manage our customer facing activities.