The leading Linux and open-source network solutions provider in Dubai & UAE

Saturday
May 25th
Text size
  • Increase font size
  • Default font size
  • Decrease font size
Home Services Network Support

Network Support Solutions from NGIT

Network Support Services from NGIT

We pride ourselves on delivering quality IT service for more than 5 years. Our support services are designed to help Business – Small, Medium and Enterprises - maintain their IT networks - PCs, Laptops ,Servers, Routers, Firewall, UTM and other devices. Our technicians, certified Linux/UNIX /Windows, provide the highest level of technical support and maintenance.

In our engagements, we don't just service and maintain, but take complete ownership to provide a highly stable and secure network. This is further augmented with periodic audit report to keep improving the network by incorporating the latest technologies.

We take care to maintain industry standard response times, and can safely brag about it. We maintain systems to provide rapid service through remote management and telephone, so as to minimize the business disruption. Our physical intervention teams have a wide cover and is at the site, in time, if the problem is not resolved with rapid service.

The defining features of our support offerings include..

  • Higher ROI by extended service.
  •  Ability to provide or supplement in-house maintenance.
  • Periodic check ups and consultancy.
  • Documented procedures and systems.
  • Certified technicians skilled in cross-platform environments.

Our increasing client list is testimony to what we have left untold. We have support options to accommodate any budgetary requirements.

Call us now on 04 2653202 so that we can help you choose the best support plan for you.

 

Why Choose NGIT to Support Your Network?

1. Capability to support all OS Platforms.

NGIT has the expertise to support Linux, Unix, MacOS and Windows. So choosing NGIT to support your network can mean a complete peace of mind.

2. 5 Year History of Service.

NGIT has been in Dubai market for more than 5 years, providing un-interrupted support and service to a growing number of prestigious clients. You could also be one of them.

3. Continue Your Existing Contracts.

If you are unhappy with your existing support partner, NGIT can work out special deals to take over the remaining portion of the contract and continue without any disruption.

4. Better Service levels @ Lower Cost

At NGIT we pride ourselves in keeping a tight leash on our costs. With our operation completely built around Linux and Open-source, we are able to achieve very high efficiency. Given the wholesome approach that we take to our business, we are able to extend this cost advantage to our clients, while maintaining a high level of service.

5. Consultancy Integrated Real Time with Support

All our technicians have multiple skills. This allows them to see newer ways of improving the services available in your network, with a view of better supporting your business and reduce costs. Our platform agnostic viewpoint allows us to bring a unique angle to what happens in your network. 

6. Free Network Audit.

All NGIT annual support contracts include a free audit of your network. Based on our recommendations you can look at eliminating any threats to your network and data.

7. 1 Hour Survey & Proposal.

We can provide a preliminary proposal within 1 hour from completion of a survey of your network.

8. Well Defined Reporting Structure

All our support contracts are supported by a team of people, monitoring and reporting on our findings and experience of your network. These reports are often tempered with our wide experience to give you a unique understanding.